Reimagining Digital Banking: The Implications Post-Pandemic 

The world is exploding with digital connectivity. People, organisations and internet-enabled devices of all kinds are interconnected. Global financial and payments systems face dynamic, persistent and rapidly escalating threats as technological developments in cybercrime make it easier than ever to commit fraud.

With the rapid outbreak of COVID-19, this presents an alarming health-crises the world is grappling with.  In addition to human impact, there is significant commercial and banking impact being felt globally and the uncertainty may lead to further abuse of financial systems. However, it may also present business opportunities and an acceleration in banks digital transformation programs to help reduce financial risk post-pandemic crises.

Join our informative and expert-led webinar to gain insights into challenges, strategies, and recommendations on digital banking post COVID-19 crises.

This webinar explores:

  • The changing consumer behaviour and fastest-growing types of financial crime.
  • How COVID-19 is changing the organised crime threat.
  • Banks opportunity to realize value, review systems & controls whilst accelerating digital transformation (i.e. move away from manual KYC to digital) post-pandemic.
  • What strategies can banks adopt to mitigate AML/fraud risk?

Webinar info

  • Topic

    Reimagining Digital Banking
  • Webinar Type

  • Duration

    1 Hour


Steve Peacock, Chief Risk Officer, Think Money

Steve is responsible for the enterprise-wide risk management framework across the TMG group of companies, which covers areas of broking, banking, lending and debt management. Steven is an executive-level leader and CRO with in-depth knowledge of corporate governance, risk strategies, embedding risk management throughout an organisation, compliance, organisational change and development.

Shana Krishnan, Policy Analyst, FATF

Shana Krishnan is a Policy Analyst at the FATF Secretariat. She recently lead the FATF’s digital identity guidance and on FATF’s policy response to COVID-19. Prior to joining the FATF Secretariat, Shana was a Senior Legal Officer at the Australian Government Attorney-General’s Department.

James Mirfin, Global Head of Digital Identity and Financial Crime Propositions, Refinitiv

James leads the global portfolio of financial crime propositions for Refinitiv, including World-Check and Digital Identity.

He is leading the strategic conversations with financial institutions, regulators and industry partners around the world as they battle to identify “who’s there” when they onboard and transact with their customers.

James started his career in the UK and spent 16 years in Asia in senior leadership roles with American Express, PayPal and Thomson Reuters, living and working in Singapore, Thailand, India and Hong Kong, before relocating to New York early in 2018.

Aravind Narayan, Performance Director, Refinitiv

Aravind Narayan is a Performance Director at Refinitiv’s Risk business with over 13 years of work experience in the technology space. Prior to his current role, he was a product manager for Amazon, building their KYC and screening platform for Amazon marketplace in the EU, servicing over 2 million customers, with a focus on AML compliance and customer experience.
He previously worked with PwC as a technology consultant, an active blogger and RegTech evangelist.

Aravind is a speaker for Refinitiv on topics related to digital identity, digital onboarding, financial crime and APIs. He has also contributed to various whitepapers on digital identity and open banking.

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